Privacy Policy

      This Privacy Policy describes how Nanoo Srl collects, uses and protects personal data when you visit www.nanoo.cc or contact us. We are committed to protecting your privacy in full compliance with the General Data Protection Regulation (GDPR) and applicable Italian legislation (D.Lgs. 196/2003 as amended by D.Lgs. 101/2018).
    

1. Data Controller

Nanoo Srl
Sede Legale: Via per Curnasco 52, Bergamo (BG), Italy
Sede Operativa: Via G. Marconi 11, Credaro (BG), Italy
Email: hello@nanoo.cc
Website: www.nanoo.cc

2. Data We Collect

2.1 Data you provide directly

When you use the contact form on our website, we collect:

Name and company name
Email address
Message content and any attachments you upload (3D files, PDFs, etc.)
Service type selected

2.2 Data collected automatically

When you visit our website, our hosting provider (Netlify) may automatically collect:

IP address (anonymised)
Browser type and version
Pages visited and time of visit
Referring URL

2.3 Cookies and similar technologies

We use only technical and functional cookies necessary for the website to operate. We do not use tracking or profiling cookies without your explicit consent. See our Cookie Policy for full details.

3. Legal Basis and Purposes of Processing

Purpose	Legal basis	Retention
Respond to your enquiry / quote request	Legitimate interest (Art. 6(1)(f) GDPR) / Pre-contractual measures	24 months from last contact
Manage contractual relationship with clients	Contract performance (Art. 6(1)(b) GDPR)	10 years (Italian civil law obligation)
Compliance with tax and accounting obligations	Legal obligation (Art. 6(1)(c) GDPR)	10 years
Website analytics (aggregated, anonymised)	Legitimate interest (Art. 6(1)(f) GDPR)	13 months
Marketing communications (if consented)	Consent (Art. 6(1)(a) GDPR)	Until consent withdrawn

4. Data Sharing and Transfers

We do not sell, rent or trade your personal data. We may share data with:

Netlify Inc. (hosting and form submissions) — data processed in the US under EU-US Data Privacy Framework adequacy decision
Google LLC (Google Fonts, loaded from Google servers) — your IP address may be transmitted to Google servers when fonts are loaded. See Google Privacy Policy
Professional advisors (accountants, lawyers) where required by law
Public authorities where required by applicable law

All processors are bound by data processing agreements (DPA) in accordance with Art. 28 GDPR.

5. Your Rights

Under GDPR you have the right to:

Access — obtain a copy of the personal data we hold about you (Art. 15)
Rectification — correct inaccurate or incomplete data (Art. 16)
Erasure — request deletion of your data where no legal obligation to retain exists (Art. 17)
Restriction — limit processing of your data in certain circumstances (Art. 18)
Portability — receive your data in a structured, machine-readable format (Art. 20)
Objection — object to processing based on legitimate interest (Art. 21)
Withdraw consent — at any time, without affecting prior processing

To exercise your rights, contact us at hello@nanoo.cc. We will respond within 30 days.

You also have the right to lodge a complaint with the Italian data protection authority: Garante per la Protezione dei Dati Personali — www.garanteprivacy.it

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our website is served over HTTPS. Form submissions are transmitted encrypted via Netlify's infrastructure.

7. Minors

Our website and services are not directed at persons under 16 years of age. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates the most recent revision. Continued use of our website after any changes constitutes acceptance of the updated policy.

9. Contact

For any privacy-related questions or to exercise your rights:
Nanoo Srl — hello@nanoo.cc
Via per Curnasco 52, Bergamo (BG), Italy

PrivacyPolicy